SUMMARY: Assists with the day-to-day management of the restaurant operations to ensure quality food and customer satisfaction.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Assists with monitoring standards for restaurant including but not limited to personnel administration, performance, employee moral, promotion of sales and service to patrons.
Monitors and maintains store cleanliness and overall condition of restaurant, public areas, and outside grounds; ensures that deficiencies are rectified.
Maintains visibility and accessibility to patrons, staff, and vendors; maintains effective communication with all staff to ensure restaurant is performing at established standards.
Ensures that patrons' needs are fulfilled and their dining experience is as pleasurable as possible; responds to guest feedback, including complaints/problems.
Monitors and maintains proper inventory levels.
Ensures all kitchen and food and beverage operations are in compliance with all legislated health and licensing guidelines; ensures adherence to all health and safety regulations and procedures.
Possesses and maintains thorough knowledge of all menu items, preparation

Must be able to maintain balance and climb three to five feet on a ladder in order to retrieve supplies, store boxes, etc as required to perform the functions of your job.
Must have vision and hearing corrected to be able to legally operate a vehicle in various environmental and traffic conditions.
Maintain punctuality and attendance as scheduled by management and/or as necessary during unscheduled times to meet customer's needs.
Undertake and support any policy, change, system or work rules the Company implements regarding the purpose of this position.
Performs other duties as assigned by manager.

QUALIFICATIONS:

Two to four years related experience or equivalent.
Demonstrated proficiency in supervising and motivating subordinates.
Proficiency with figures including addition, subtraction, multiplication, division and basic tax calculation if needed.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Basic competence in subordinates' duties and tasks.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Must abide by all Company Standard Operating Procedures.

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